FAQs About Rug Cleaning

Want to keep your rugs looking stunning and feeling fresh for years to come? Whether it's a treasured antique Oriental rug or a stylish modern piece, proper cleaning is the key to preserving its beauty and longevity. But how do you ensure a deep clean without causing damage?

Our expert rug cleaning services at UCM Rug Cleaning do just that! Below, we've answered some of the most frequently asked questions to help you make the best choices for your rugs. Keep reading to discover the secrets to a cleaner, healthier home!

What types of rugs do you clean?

We clean and restore a wide range of rugs, including Oriental, Persian, wool, silk, shag, antique, and modern area rugs. Whether your rug is delicate or durable, our specialized cleaning process ensures the best care and results.

Why should I consider professional rug cleaning for my area rug?

Regular vacuuming removes surface dirt, but professional cleaning extracts deep-seated dust, allergens, and stains that standard methods can't reach. Our deep-cleaning process revitalizes fibers, enhances color vibrancy, and extends the life of your rug while improving indoor air quality.

How often should I clean my area rug?

For high-traffic areas, we recommend professional cleaning every 6-12 months. For rugs in lower-traffic areas, a deep cleaning every 12-18 months helps maintain their appearance and longevity.

How do I determine when it is time to clean my area rug?

If your rug looks dull, has a musty odor, or releases dust when tapped, it needs professional area rug cleaning. A simple test is to rub your hand across the rug for a few seconds-if dirt transfers to your palm, it's time for a cleaning.

What's the difference between in-home and in-plant rug cleaning?

In-home cleaning is suitable for rugs that cannot be moved easily, but it lacks the deep-cleaning benefits of in-plant service. In-plant cleaning allows for a more thorough process, including dusting, soaking, and controlled drying to prevent fiber damage and color bleeding.

Can I clean my rug myself?

While routine maintenance like vacuuming and spot cleaning is beneficial, DIY deep-cleaning can lead to fiber damage, color bleeding, or mold growth if done improperly. Professional cleaning ensures safe and effective results tailored to your rug's specific material.

How do you clean different types of rugs?

Our process varies depending on the rug's fiber, dye, and construction. To prevent shrinkage and damage, we use specialized techniques such as gentle hand-washing for delicate rugs, deep immersion cleaning for heavily soiled rugs, and low-moisture cleaning for synthetic fibers.

Do you use harsh chemicals?

No, we use eco-friendly, non-toxic cleaning solutions that are safe for pets, children, and allergy-sensitive individuals. Our products effectively break down dirt and stains without compromising the integrity of your rug's fibers.

How long does it take to clean a rug?

The time required to clean a rug depends on the cleaning method and location.

• In-Home (On-Site) Cleaning: Typically, in-home rug cleaning takes 1 to 2 hours, depending on the rug's size, condition, and the level of soiling. Drying time can vary but usually takes 6 to 12 hours, depending on humidity and ventilation.
• In-Plant (Off-Site) Cleaning: A more thorough cleaning process, in-plant rug cleaning generally takes 7 to 14 days. This includes inspection, dusting, washing, drying, and final grooming. Delicate or heavily soiled rugs may require additional time.

Will cleaning damage the colors or fibers of my rug?

No. Our expert technicians carefully test rug dyes for colorfastness before cleaning. We use gentle, rug-specific cleaning methods that preserve the vibrancy and texture of your rug while removing dirt and stains.

What can I do to keep my rug clean between cleanings?

Regular vacuuming, rotating your rug to even out wear, and addressing spills immediately with a blotting method (not rubbing) can help maintain cleanliness. Using a rug pad also prevents dirt accumulation and extends the rug's lifespan.

Do you offer rug pickup and delivery?

Yes! We provide convenient pickup and delivery services to ensure a hassle-free experience. Our team carefully transports your rug to our facility and returns it fresh and clean.

How do I prepare my rug for pickup?

Simply remove small items or breakables from the area. Our team will handle the heavy lifting and roll up your rug safely for transport.

How much does rug cleaning cost?

Pricing varies based on rug size, material, condition, and cleaning method. Contact us at 201-426-4006 for a free estimate tailored to your rug's specific needs.

Do you guarantee pet odor removal?

We offer specialized pet odor treatments that effectively neutralize and remove odors at their source. While we achieve excellent results, extreme cases of deep-set urine saturation may require multiple treatments for full odor removal.

Do you guarantee stain removal?

We have a high success rate in removing stains, including pet stains, wine stains, coffee stains, and more. However, some stains, particularly those set over time or involving permanent dyes, may not be 100% removable. We always strive for the best possible outcome.